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South African Airways (SAA) would like to advise its customers and stakeholders that the airline has been served with a notice of intention to embark on an industrial action by one of the labour unions representing its cabin crew members, the South African Cabin Crew Association (SACCA). The notification states that an industrial action will commence on Wednesday morning, 26 April 2017.

The airline is doing everything possible to find common ground and/or a settlement on matters that are currently under discussion. Negotiations are ongoing and the company remains optimistic that the strike action could be averted.

Preparations are underway to support any service disruptions.

The unintended impacts of the service disruption may result in an adverse effect on the operations schedule and customers are encouraged to visit our website www.flysaa.com for regular updates on all flight schedules.

The airline will ensure that all changes are published timeously and day of travel support will be provided to customers who may experience flight delays or cancellations that may occur during this period.

Customers may use any of channels listed below for updates and/or enquiries:

Johannesburg Call Centre | 27 (0) 11 978 1111 or 0861 606 606
Website: www.flysaa.com
Facebook: www.facebook.com/flysaa
Twitter: Twitter.com./flysaa
Twitter (customer service): @flysaa_care

SAA remains committed to finding a speedy resolution to the matters raised by the labour union and to avoid travel uncertainty and inconvenience to its passengers.

Issued by SAA