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The air mail service between South Africa and Hong Kong has been suspended owing to a lack of capacity on aircraft. The service will be reintroduced as soon as space becomes available.
The mail service to and from China remains in operation.
When sending items to other countries, please make sure that the items will be allowed into the country. The best source of information is the website of the postal administration in the destination country.
New Zealand and Australia, for example, do not allow any items made of wood or straw into the country. This means that a traditional pencil, for example, will be confiscated.
The parcel should be sturdy, the address correct and the receiver’s mobile phone number should appear on the parcel. The post office in the destination country needs it to send the receiver a text message to collect the item.
The mail service is now available to the following countries:
Air mail
Road transport
Sea Transport
Albania
Argentina
Australia
Austria
Britain
Brisbane
Canada
China
Czech Rep.
Denmark
England
France
Greece
Hungary
India
Ireland
Israel
Italy
Japan
Luxembourg
Malta
Namibia
Netherlands
New Zealand
Northern Ireland
Norway
Poland
Portugal
Romania
Scotland
Serbia
Singapore
Spain
Sweden
Switzerland
Seychelles
Thailand
Wales
UAE
USA
Botswana
Eswatini
Lesotho
Malawi
Mozambique
Namibia
Tanzania
Zambia
Zimbabwe
Argentina
Ascension
Australia
Austria
Belgium
Brazil
China
Comoros
Czech Rep.
Denmark
England
France
Germany
Greece
Hungary
India
Ireland
Israel
Italy
Japan
Lesotho
Madagascar
Maldives
Mauritius
Netherlands
Oman
Poland
Portugal
Reunion
Romania
Seychelles
Singapore
South Korea
Spain
Sri Lanka
St Helena
Sweden
Switzerland
Thailand
Tristan da Cunha
United Arab Emirates
USA
Customers can easily access the electronic customs declaration form on the Post Office website for quick clearance of parcels. The form is under “tools” on the website www.postoffice.co.za(link is external).
South Africans are entitled to two tax-free gifts from abroad per year, provided the value of each gift is below R1400. More information is on the SARS website at https://www.sars.gov.za/customs-and-excise/sending-or-receiving-goods-in-the-post/.
Issued by South African Post Office
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